Protection Tools

Set Your Limits in Your 31bets Casino Account

Only players aged 18+ may play, and every 31bets Casino account carries deposit limits, loss limits, session reminders, self-exclusion and reality checks.

Set Your Limit

Regulated by the UK Gambling Commission under licence 62919-6437-R-258583 since 2011.

Help At Hand

The Basics, Then Your Own Limits

Reading this leaves you knowing the age rule, the regulator, the national exclusion scheme and where help answers.

Minimum age18+

Regulator and licenceUK Gambling Commission, 62919-6437-R-258583

National exclusion schemeGAMSTOP

National Gambling Helpline0808 8020 133

Limits and exclusion queries[email protected]

Toolbox

Before And After: What A Limit Changes

31bets Casino keeps every control inside your own account, switched on by you and changeable by you.

What Does Deposit Limits Do?

This caps how much you can deposit across a day, a week or a month. Switch it on before your first session, while the decision costs you nothing.

Set A Loss Ceiling Tonight

It stops play once your losses reach a figure you chose in calm. Turn it on when you notice your sessions ending further down than you expected.

A Nudge You Choose

A short on-screen reminder arrives at intervals you pick, so a long evening shows itself. It fits the player who loses track of the clock rather than the cash.

Is A Break Enough?

This blocks access to your account for a stretch you choose and cannot be undone early. Use it when a pause, not a number, is what will help.

Elapsed Time In View

Pop-ups show how long you have been playing and how much time has passed since you signed in. Ideal when play stretches past the plan you made.

Right Now

Sitting Down To Set A Limit For The First Session

31bets Casino keeps limit setting self-service and inside the account, so nothing is left to a conversation.

The Menu On Your Profile

Sign in, then open the account or profile menu from the header. Check you are on the real settings screen, not a bonus or payment section.

The Limits Area

Look for the limits area and take a moment to read what each control covers. Nothing is applied until you confirm it, so browsing is safe.

Your Ceiling, Your Choice

Decide whether to cap deposits, cap losses or set a session time. Choose the one matching the worry you actually have, then choose its period.

Confirmed, Not Assumed

Confirm the figure and check the summary shows what you meant. Limits belong before play, since catching a loss afterwards changes nothing.

Signals Worth Acting On

Late in an evening, a session that felt light can start to feel heavy, and that is the moment to look at it honestly. A limit or a pause is your first practical step, and neither is a failure.

Read these slowly and see whether any of them sounds like your last few sessions.

Chasing a loss into the next morning
Hiding your play from people at home
Spending money set aside for bills
Feeling restless on days you do not play
Playing longer than you planned, again
Borrowing to keep the session going
Telling yourself this is the last time

Protection For Minors And Their Relatives

When Your Identity Is Confirmed. Signing up requires you to be 18 or older, and identity documents are requested before the first withdrawal is released. That check protects minors and keeps the account in the right hands.

Blocked Pages At Home. On a shared computer or phone, blocking software can stop gambling sites from loading at all. It runs quietly in the background, so a curious teenager never reaches a betting page by accident.

A Calm Conversation Instead. Speaking calmly about money worries usually works better than blame, and relatives can call the helpline for guidance. Its advisers listen, explain the options and point to local support.

A Pause Versus Self-Exclusion

When You Need A Day. Late on a Sunday, a short pause is the lighter option: a time-out you start in your account for hours or days. Access closes for that window while your balance and history stay in place.

Can You Undo It Early? On the morning after a heavy night, self-exclusion in the casino is the longer option: access closes for a long period and cannot be undone early. Contact support to start it, and your account stays closed while it runs.

The GAMSTOP Register. After a pause still leaves you uneasy, the wider barrier helps: GAMSTOP, run by The National Online Self Exclusion Scheme Limited, blocks online gambling for at least 6 months. You register on its site with email verification, and it can take up to 24 hours to apply. gamstop.co.uk

The Hard Evening

Who Will Pick Up The Phone?

After reading, you will know two free places to talk and what each offers you and your family.

National Gambling Helpline (GamCare)

Late at night, one call reaches trained advisers at any hour, free and confidential, for players and for relatives worrying about them. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

On a weeknight, a peer-led meeting gives you a room of people who have been there, with no appointment needed and a group for family and friends too. gamblersanonymous.org.uk

Six Short Answers

Straight Answers On Limits, Pauses And Closure

These answers clear up the most common worry: whether a limit here protects you elsewhere.

Can I set a deposit limit in the mobile version?+

Yes. The limits area of your account works the same on a phone as on a desktop, so deposit, loss and session settings can be changed there. Each change is confirmed on screen before it applies.

Does self-exclusion here block me from other casinos?+

No. Self-exclusion set in your account covers your play at 31bets Casino only. Joining GAMSTOP, the national online self-exclusion scheme, covers gambling sites across the United Kingdom that take part in it.

How do I close my account for good?+

Contact support at [email protected] and ask for permanent closure rather than a pause. The team confirms the closure and explains what happens to any balance left on the account.

Can I raise or lower a limit after setting it?+

Yes. Return to the same limits section in your account and choose a new figure for deposits, losses or session length. The setting is saved to your account once it is confirmed.

Can I end a self-exclusion early?+

No. A self-exclusion runs for the whole period you chose and cannot be lifted before it ends. If a long break feels right, choosing a longer period at the start leaves less room for doubt later.

Why does the casino ask for my age?+

Because only adults of 18 or over may hold an account, which keeps minors away from gambling. Identity documents are checked before the first withdrawal, so age is confirmed before money leaves.